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25Live FAQs

Find answers to commonly asked questions about using 25Live, including booking spaces, managing events, event resources, trainings, and more.

There are only 3 potential event status settings in 25Live:
  • Tentative - for any event that has been approved, or is in the approval process, for requested locations and resources.
  • Denied - for any event that has been denied because the requested space is unavailable.
  • Cancelled - for any event request that was cancelled by the requestor.
To track your event request through the approval process, go to the "Task List" tab on the event information page and click through the approval categories.

No! You will not receive an email confirming that your event location and/or resource requests have been approved.  Please follow this quick guide, to follow your request through the approval process.

Yes! Toggle the "Do you require Event Services Equipment" answer to Yes. Indicate that you will be adding resources closer to the event date in the Further Event Information box at the bottom of the Event Form.

A "required custom attributes" error means that one of the questions on the request form was left unanswered. To fix it, carefully review each field, making sure every toggle is selected and every question box is completed, including ones like Further Information or Additional Details. In 25Live terminology, Custom Attribute is just another word for "question," so the error is simply a prompt to finish the form in full. This message is unrelated to the "No Items Available" button.

25Live will be available to all SCU faculty, staff and students and can be accessed through SCU’s single sign on (SSO) on the MySCU portal page.

  • Trainings for event requesters have been scheduled starting on December 8 and will continuing through early January.
  • Access the training registration form here.
  • Yes!  As part of the implementation plan, we will be migrating all relevant event data from Ad Astra into 25Live. 
  • There will be an event request "blackout period" from December 18, 2025 through January 4, 2026.  All approved Ad Astra event data will be migrated into 25Live during that period.
  • Please continue using Ad Astra for event requests through December 17, 2025
    • Space requests that are approved in Ad Astra will NOT need to be re-requested in 25Live.

Workday will still be used for class registration and 25Live will be integrated to assign classrooms for all academic courses.

Contact Us

If you have any questions, please contact us at 25live@scu.edu