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Business Services

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Our campus programs include details on our work order and annual customer surveys, facility manager information, as well as our internal staff recognition awards.

Campus Programs

Information on campus key and lock types and request forms can be found here.

Campus Keys & Locks

AiM allows staff, faculty and students to enter and track progress of Customer Requests approved by Facilities (Work Orders). It also provides useful space data related to our on and off-campus properties.

AiM Work Management

Business Services FAQs
Find Open Requests and Status'

Staff

David Cajigas   Senior Director, Finance & Enterprise Services  (408) 554-5293

Jenny Brown  Operations Technology and Customer Service Manager  (408) 551-7151 

Debbie Gray   Contract and Project Data Manager (408) 554-5331

Agustin Arcos  Technical Specialist (408) 554-3552

Cathy Roman  Administrative Associate (408) 554-4730

Robert McChesney  Senior Administrative Assistant (408) 554-4742

Sue Wu  Operations Coordinator  (408) 554-4817

 

Student support is vital to the continued success of department operations. Though management of the student support team resides under the Business Services department, large project-based support is provided to all University Operations divisions: Campus Safety, Facilities, Projects & Planning, Cultural Resources, Sustainability, EHS, and Utilities.

N/A Space and Asset Management

Mission

The Business Services team is dedicated to providing excellent customer service to the campus community and University Operations. We provide customer support to the campus for a wide range of facility maintenance issues, internal billing and projects administration. We provide support to University Operations teams for technology applications and hardware, and financial planning and budgeting. 

The Business Services department works directly with the campus community to help provide quick and timely service to all requests. This department is made up of several functions including Customer Service Center and Technology.